AirPilot Help

Get AirPilot running and support customers from one place.

This page is for vendors evaluating or operating AirPilot. The help widget on this page is powered by AirPilot's own support knowledge base.

Create vendor accountVendor login

Install the Xboard plugin

Install AirPilot AI Support in Plugin Management, paste the one-time Connect URL, and let the plugin self-pair automatically.

Import your knowledge base

Use Import Knowledge Base from the vendor portal to pull your latest panel docs, then add manual AirPilot-only articles where needed.

Handle support in the web inbox

Escalated conversations can be taken over directly in AirPilot. Human agents can reply, resume AI, or close the conversation without Telegram.

Invite your team

Owners and managers can invite agents into the portal so multiple teammates can manage escalations and customer chat together.

Need setup help right now?

Open the chat widget in the bottom-right corner and ask about plugin installation, pairing, billing, knowledge import, or vendor-team setup.